|Russ Angell, President
LeadersLife Insurance Company
|Before we signed on to the Virtual Network Administrator™ program, we were serviced by two different IT groups that focused on Medium to Large customers. We experienced an availability issue - getting access to technical resources that were often out of town. We also had constant issues with the complexity of how our network was setup.
With the Virtual Network Administrator™ program, we receive 24x7 monitoring and management of our network at a reasonable price. We also enjoy working with a company with a "small business" focus. I now spend a lot less time dealing with computer issues. The time I do spend is "forward thinking", where our business is going and how IT can support those efforts.
|Steve Troutman, Attorney at Law
Troutman & Troutman, PC
|I wanted to get "out of the loop" for computer support and spend less time (supporting our PCs). I also wanted to get a higher level of service. Before (the Virtual Network Administrator™ program), my people would not call for help because they knew it would cost an hourly fee for support. Now they can call whenever they need help. Since we now have an automated offsite remote backup, I have "peace of mind" about our system's backup.|